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Harley Davidson and Harman Kardon just released Boom!™ Box software update version 1.19.2 on February 1, 2016. This comes right after software update versions 1.19.1.2 was released in December 2015. We have received many inquiries from bikers asking if they should update to this latest version. It is always a good idea to wait and see if an update fixes more than it breaks and let me have some time to test things.
Note: This particular update if for the Boom Box 4.3 Standard, 6.5T Premium, and the CVO 6.5GT systems. I give the go ahead to update to this new Boom Box software update version, 1.19.2.
I installed and tested this update for you. As usual, don't expect any miracles and that suddenly all things will be fixed for ever user. They still have a long way to go to get rid of all the problems that persist with the Harley Boom!™ Box Infotainment System.
FAQ:
Question: If I get behind on updating my Boom Box software, will I have to go back and install each past update I missed?
Answer: No, you do not have to update incrementally. If you get behind, just grab the latest software update here and install it. It will update everything you need including past updates. There is no access to the older updates from the Harley website anyways.
Resources & videos:
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Harley Boom Box Software Update Version 1.19.0
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Harley Boom Box Software Update Version 1.19.1
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Harley Boom Box Software Update Version 1.19.1.1
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Harley Boom Box Software Update Version 1.19.1.2
Remember; The Harley Boom!™ Box still has many annoying bugs and problems, so don't expect this software update to suddenly fix everything.
If you don't know how to properly update your system software and maps then check out my Official Boom!™ Box Software Update Video.
This update claims to fix the following: (1.19.2)
Issues Fixed:
Radio Fixes:
– Radio off state remains after ignition cycle.
– Splash screen takes too long to disappear
– Blank menu buttons in high contrast mode
– CB channel and other text difficult to read in high contrast mode
– Road Glide Picon cut off
– Auto-reply nonfunctional after enabling in menu
– Auto dimming day/night transitions faster
Audio Fixes:
– Audio quality “pumping” and “surging” improved.
Media Fixes:
– Last media source remains after ignition cycle
– Favorite hard key not persisting with USB media after ignition cycle
Navigation Fixes:
– GPS Time Incorrect (Incorrect time zone adjustment)
Download Update
The Boom Box & Harley Davidson Ride Planner have been working pretty well together. The Boom Box Navigation has been more stable too! If you aren't using Harley Davidson's Ride Planner to integrate with your Boom!™ Box system then you are missing out on all the awesome capabilities. I have a great Harley Davidson Ride Planner video that will teach you everything you need to know on how to use the free software, download a planned ride, and upload it into your Boom!™ Box.
Of course the purchase of any of my Boom!™ Box series of videos includes free updates as things change with the software updates or new things are learned. All customers that have already made a purchase are getting the latest information, tips, and tricks for free. That is my commitment to the biker community! That's how I roll……………..
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We discuss the Boom!™ Box system and up to date issues frequently on the weekly Law Abiding Biker Podcast, so get subscribed and always have the freshest information! You aren't going to get it from Harley-Davidson-trust me on that.
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As I have stated, Harley Davidson put the cart before the horse a bit on the Boom Box for the Rushmore Project and is playing catch up now. The system is awesome, but has several issues. I truly believe these issues will be corrected in time with the ongoing software updates.
Remember, the Boom Box is just a computer and needs routine software and map updates just like your smartphone or computer. They are constantly improving the way the system operates and fixing bugs, so this is critical.
Here are some very helpful videos, so you can become familiar with and operate the Boom!™ Box system to include updating the system software:
- TUTORIAL VIDEO-Complete Harley Davidson “Boom Box” Infotainment System GPS Stereo Tutorial
- TUTORIAL VIDEO-Harley Davidson Boom Box Infotainment Software & Map Update Tutorial
- TUTORIAL VIDEO-Complete Harley Davidson Ride Planner & GPS Guide
Keep the rubber side down and the shiny side up!
Dennis says
When speaking on CB, my music goes to pause and will not come back when using USB connection. I have to skip or repeat the song to make it play music. Do you know a fix?
Matt Couchman says
Another software issue. Report it to HD. Hopefully it will get resolved in the next software update. It takes several owners reporting their issues to get the problem fixed. ~Lurch
Chris says
When my music goes to pause I push the power/mute button once or twice and it comes back on. Maybe that will help you smas well
Greg says
Same here; Happens with Bluetooth or USB…Before the upgrade I could just hit the PTT for CB and the music would resume
Ryan Urlacher says
Definitely frustrating.
Andy says
I have installed version 1.19.2 on my CVO Street Glide. I’ve only had two issues so far with a frozen screen and inactive buttons. After switching of ignition and restart it works properly again.
Matt Couchman says
Andy,
Thank you for sharing your experience with the Law Abiding Biker community. Much appreciated.
~Lurch
Andy says
Does anybody know when we can expect a new map update for our navigation system from naviextras? Current version is from Q2 / 2014.
Matt Couchman says
We’ll let the community know as soon as we here.
~Lurch
Larry Wahlers says
After upgrading to 1.19.2 NAV will no longer save destinations. Go through the usual motions to set up a destination address, try to save it, exit and renter NAV, GoTo Saved destinations, and the newly-saved destination is not there. This is on a 2015 CVO Road Glide Ultra.
David says
The same on my too so u need to give the address a name like bills house then it saved
Roy says
Two Years for a map update? What are these people thinking? There have been at least 100 roads added since then around the Raleigh Durham area. I have a Garmin that I get free updates 4 times a year and even it’s behind, much less 2 years.
Ryan Urlacher says
Totally agree Roy! Navi X-Xtras is the maker of the maps for the Boom Box system and charging like $150 plus for updates. Ridiculous. HD should not have went with Navi X-Tras. Now we’re all screwed.
Roy Aycock says
Ryan,
Just got off the line with Harley Davidson support. I told them about the message on Naviextras site which says “Dear Customer, Currently the updates can not be purchased. Please visit back later. We wish you a pleasant journey! Your Naviextras Team”. The lady that I talked to said that they are aware of the message and assured me that Harley Davidson is checking into this at this time. I asked when the map update would be coming out and she advised that she did not know. So, any and all calls to Harley Davidson would be beneficial right now to show that we all are upset about Naviextras and their updates. Just in case some of you don’t have the number it is 1-800-258-2464 or (414) 343-4056.
Matt Couchman says
Roy,
Thank you for the info and for sharing with the Law Abiding Biker community. We’ll do our part to get it out.
~Lurch
Hot DOG Heer says
Hell Yes it is crazy that we have to wait two years for a new update. I tell my friends don’t buy a Harley if it doesn’t come with a Garmin. I had the Garmin 660 on my 10 Ultra CVO and loved it, especially sunset. If Harley would come out with a Garmin on the new bikes I would trade, but until then we went and bought a Spyder, for my wife, with the Garmin built on. That Boom Really sucks. I would rather have the map separate of my radio/satellite, way to many dam buttons to push to do anything, thus safety distraction.
Br says
Can I go back to 1.19.1.1. and if so how do I do it. The sound is surging now and sounds like you know what.
Matt Couchman says
You would have to return your boombox back to factory settings and then upgrade to 1.19.1.1 if you still have it saved.
~Lurch
Dave says
So I met my buddy today at the local Harley dealer. He was picking up his brand new 2016 Street Glide, with the 6.5 Boom Box. I have a 2015 Limited, which I had the dealer upgrade the software while waiting for my buddy to pick out a new t-shirt that matched his new bike. We travelled about 50 miles while listening to music using media, stopped for a bit to see how his new bike was working, and when we started the bikes up, the music would not play through media. What are the odds that two bikes would have the same problem at the same time. After some button pushing, we got the music playing again. It had paused played. We drove a bit longer, then my media paused again. Tried to fix it on the fly, but switched to FM. My buddy had the same problem on a brand new bike.
Anyone else having the same problem? I’m assuming that the next upgrade will fix this problem, as it never happened to me before I upgraded the software today.
Dave
Matt Couchman says
I haven’t heard of that one. Mine has frozen during start up a few times. I had to shut everything down, wait a few seconds, and then turned it back on. The next upgrade will hopefully fix the issues we ar both having.
~Lurch
Leonard says
your buddy was picking out a shirt to match his bike? Did he get a matching purse also..lol
Ryan Urlacher says
FUnny
James says
I was riding and stopped when I started the bike the media music would not work i have a 2015 Ultralow15 and have not been able to get it to work
Ryan Urlacher says
I’d ask your dealership. There are lemon units that have to be replaced under warranty.
Steve says
Have a 2016 RG Ult 3300 miles. Started about 5 months ago. On all audio: am fm weather usb. Frustrating P.O.S.
Philip Michael says
My bike: 2015 FLHTKL (Ultra Limited Low)
I’m not sure why I haven’t seen a post about the so called fixes for 1.19.2 version not actually fixed. Let’s start with the Splash screen taking too long to disappear. Has anyone noticed there has been no change? I actually think it’s now staying up longer! As for the “Last media source remains after ignition cycle”. Does this mean it now remains or it goes back to the FM Tuner because mine ALWAYS goes back to the FM Tuner and always has. Here is my biggest annoyance and I wonder if anyone else experiences this: Open Pandora app on Samsung Galaxy S7 Edge and pick a station and pause it. Turn volume on phone all the way up. Start bike and pick Media/Galaxy S7 Edge. This causes the phone to turn down the volume to about half so you can’t hear it on the bike unless you turn the volume almost all the way up on the bike. Of course you’ve already taken off and can’t get to your phone while riding to turn the volume all the way up AGAIN and every traffic light you come to is green so you’re screwed unless you want to risk your life or your $800 phone and pull it out of the little cubby and fiddle with it with one hand.
Matt Couchman says
Phillip,
There are lots of bugs. All we can recommend is to keep your system updated. Hopefully HD and Harmon Kardon will eventually work out the bugs. You can always mount a Biker Gripper on your bars to easily access you phone. https://shop.lawabidingbiker.com/collections/bikergripper
Ride Safe & Ride Often!
~Lurch
Chip Griswold says
After reading this thread, I’m questioning the wisdom of purchasing a 2016 limited Low last week. I just purchased the video from law-abiding biker on the boomboxes them and was shocked to see all the flaws. Not feeling great about my purchase
Matt Couchman says
Chip,
Keep your system updated and hopefully HD and Harmon Kardon will get it figured out.
~Lurch
Jeff says
There is MUCH MORE to the bike that the Boom Box! You won’t regret your purchase one bit.
Mike L says
I bought a 2016 ultra limited in Oct 2016 . Radio worked fine. I downloaded and installed the newest version software (your 1.19.2) two weeks later. After about 2 days, the radio and Navigation system would not come on with out shutting down and restarting the bike many times. Kind-a-hard to do when I’m moving. It never cut out once it started. The problem didn’t happen every time Only when I really needed it. The dealer told me that it is is known problem and Harley is working on it. They told me to download and install the older version which I can’t find. Like you said riding is more than music and I still have my Garman. I couldn’t get to 1k miles before the weather turned to snow (first warranty check), so when riding season comes back, it’s off the to dealer to get it fixed.
Mike L says
After I posted my comment, I saw that the software version that Harley is now offering is 1.20.11
Any comments on it
Matt Couchman says
The downloads are Harley Davidson’s and not ours. Just for the record. With that said there are tons of issues with the Boom!™ Box system right now. It has many bugs and viruses. Unfortunately, if that is all your experiencing right now, feel lucky. There are an array of issues Harley Davidson and Harman Kardon are working feverishly to get rid of.
With that said, the only way to fix these issues it to make certain you are running the latest software at all times on your Boom!™ Box system. Just like a smartphone or computer, this system needs to be up to date. With these continuous updates will come fixes to the issues.
If you don’t know how to update your software and maps then here is a video we have to help: https://www.lawabidingbiker.com/boomboxsoftware
Get hooked up on the free email list. I send out critical information on the Boom!™ Box system. https://www.lawabidingbiker.com/emailclub
We also have a great Boom!™ Box video that will show you everything you need to know about your system to include hidden menus and options you are likely not even aware of. https://www.lawabidingbiker.com/boombox
If you aren’t using your Boom!™ Box system in conjunction with Harley-Davidson’s free Ride Planner to plan trips and upload then you are missing out big time. We have a video that will assist you with that too. https://www.lawabidingbiker.com/rideplanner
~Lurch
Joe says
New software update 2.20.3 Will try out on bike today.
Also Dealer Location software Update – but when I tried to install it I don’t see any confirmation it was installed. When I go to menue, import, USB I get “No NAV or contact files found”
Kryp says
Can I and if so, how do I backup the software version that I have now 1.19.1 before updating to 1.21.0.4?
Ryan Urlacher says
Just save the old version on your computer in a folder. I save all updates in a folder.